 In case of data loss, follow this simples instructions:
- DON'T TRY TO OPEN YOUR HARD DRIVE!!!!
- Contact Us before try any recovery utilities, if the media has a mechanical problem, you may reduce the chance to recover your datas.
Call Us at +39 049 687703 an operator will guide you to solve the problem. We suggest you to get the following information:
- Wich operating system are you using?
- Wich type of media has the problem? Ex. Hard Drive, zip etc
- Wich is the capacity of the media?
- Type of problem, decsribe all the symptoms that may be related to the problem
- Have you an antivirus installed? Wich one?
- Had you try any utilities already? Wich one?
If we can't solve the problem by phone we'll ask you to send the media to our labs.
(Label for shipment) |
